WARRANTY POLICY

 

DelRio Home

(Operated by DelRio’s Furniture LLC)

 


 

Limited Warranty

 

All warranties apply only to the original purchaser from DelRio Home and are non-transferable.


This limited warranty covers manufacturing and material defects that appear under normal indoor residential use.


Warranty coverage is limited to repair, replacement, or substitution, at the sole discretion of DelRio Home. Refunds are not available under warranty claims.


Warranties are void if damage results from:


• Improper cleaning or treatment

• Excessive soiling

• Wear and tear

• Abuse or neglect

• Abnormal use

• Use contrary to product care instructions

 


 

Warranty Coverage Periods

 

Warranty periods begin on the date of delivery.


Mechanism & Frame

 

Reclining Mechanisms — 24 Months

Manual Hand Levers — 12 Months

 


 

Wood Frame Parts

 

Back Rests, Arm Rests, Base — 6 Months

Seat with Spring & Spring Systems — 6 Months

Metal Legs — 6 Months

 


 

Fabric & Leather Upholstery

 

Fabric — 12 Months

(Covers seam failure, upholstery covers, stitching, and cushion construction defects)

Leather — 18 Months

Covers cracking, peeling, splitting, and premature fading under normal use.

DelRio Home guarantees that leather products are Italian Top Grain Leather.

Use of cleaning products not recommended by DelRio Home may void warranty coverage.

 


 

What Is Not Covered

 

This warranty does not cover:


• Wrinkling or natural marks in leather

• Natural variations in color, grain, or texture

• Cushion softening from normal use

• Slight color differences between swatches and finished products

• Sunlight exposure or heat damage

• Freight damage (see Shipping Policy)

• Pet damage

• Owner modifications

• Acts of nature (storms, flooding, etc.)


Because natural leather is unique, color and texture variations are not considered defects.

 


 

Important Notice

Warranty service may require inspection and documentation of the issue.

DelRio Home reserves the right to determine whether repair, replacement, or substitution is appropriate.

 

📍 Miami, FL
📧 sales@drhomeusa.com
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Support: support@drhomeusa.com
Billing: billing@drhomeusa.com